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From Our Hands to Yours

At Intentionally Evolve, we’re committed to providing a smooth & positive experience from the moment you place your order to the day it arrives at your door. We value your time & trust, & want you to feel confident when shopping with us. Below you'll find all the details about our shipping process, delivery timelines, & return policies. If you have any questions, we're always here to help!

Shipping Policy

At Intentionally Evolve, we take pride in carefully packaging & shipping each order with love & intention. Please review our shipping details below:

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Processing Time:
All orders are processed within 5–7 business days (excluding weekends & holidays). You will receive a confirmation email once your order has been shipped.

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Shipping Rates & Delivery Times:
Shipping rates are calculated at checkout based on your location & selected shipping method. Standard shipping within the U.S. typically takes 3–7 business days after processing. Expedited shipping options may be available at checkout.

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Shipping Carriers:
We primarily ship through USPS, but may use other reliable carriers as needed to ensure timely delivery.

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Order Tracking:
Once your order ships, you will receive a tracking number via email so you can follow your package’s journey.

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Shipping Delays:
While we do our best to meet estimated delivery times, shipping delays can occasionally occur due to carrier issues, weather, or other unforeseen circumstances. We appreciate your patience & understanding.

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Incorrect Shipping Information:
Please ensure all shipping details are correct before placing your order. Intentionally Evolve is not responsible for packages lost due to incorrect or incomplete shipping addresses.

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International Shipping:
At this time, we only ship within the United States. Stay tuned—we hope to offer international shipping in the near future!

Payment Methods

We accept the following secure payment options:

  • Visa, MasterCard, American Express, Discover

  • PayPal

  • Apple Pay / Google Pay (if available at checkout)

  • Stripe

Shipping
Payment Methods

Wholesale & Collaboration Inquiries

Interested in stocking Intentionally Evolve products in your shop or wellness space or working with us? We’d love to collaborate!

 

Please email us at info@intentionallyevolve.com with your name, store info, & what you're interested in. Response time is 48 hours.

Return & Refund Policy

At Intentionally Evolve, we strive to ensure your satisfaction with every purchase. Please review our policy below for returns, refunds, & non-returnable items.

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Returns & Exchanges

Due to the nature of our products, all sales are final.

  • We only replace items if they arrive damaged or defective.

  • Please contact us within 7 days of delivery with your order number & a photo if something isn’t right—we’ll take care of it.

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Apparel is made to order & non-returnable unless defective. Be sure to review the size chart before checking out.

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To be eligible, items must be unused, in their original condition, & in original packaging. A receipt or proof of purchase is required.

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Please do not return products to the manufacturer.

 

Digital items (downloads, e-books, challenges, etc.) are non-refundable. If you have trouble accessing your download, just reach out—we’ll help you get what you need.

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Non-Returnable & Non-Refundable Items

Due to the nature of our products & services, we cannot accept returns or issue refunds on:

  • Digital downloads (journals, eBooks, guides)

  • Apparel that has been worn

  • Opened self-care kits

  • Event tickets, live sessions, or coaching services

  • Gift cards

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Refund Process

Once your return is received & inspected, we will notify you of the approval or rejection of your refund.

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If approved, your refund will be processed & a credit will be applied to your original method of payment within 7–10 business days.

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Need Help With a Refund?

If you haven’t received your refund after 10 business days:

  • Check your bank or credit card statement

  • Contact your payment provider

  • Still have questions? Reach out to us at info@intentionallyevolve.com

Return & Refund Policy
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